News

Every press already generates data. The problem is that each one records it differently, leaving incompatible datasets stranded in separate controllers. Normalizing that data across every vendor turns quoting, routing, and equipment decisions into margin protection, and margin into reinvestment. The question is whether your data works as hard as your equipment.

Canon U.S.A., Inc. has become a licensed reseller of SpencerMetrics’ software suite, giving Canon customers access to a vendor-neutral device monitoring and analytics platform spanning analog and digital production. Print service providers can measure real-time productivity, surface downtime and bottlenecks, and assess revenue performance across their entire mixed-manufacturer production fleet.

SpencerMetrics has won a 2026 PRINTING United Alliance Pinnacle Award for CONNECT Q, its AI-powered analytics agent. Recognized in the Software – Workflow/MIS/CRM category, Q turns production data into instant, plain-language answers, giving operators and executives accurate insights built on the vendor-neutral CONNECT foundation. See it at PRINTING United Expo 2026.

SpencerMetrics has been recognized with the “Best Sponsor Case Study Presentation – Transaction” award at the 14th annual Inkjet Summit. The winning case study demonstrated how CONNECT and Q delivered measurable ROI in a high-volume transactional print operation — reallocating three full-time employees, reducing reporting time from weeks to seconds.

SpencerMetrics Inc., a leader in data-driven productivity solutions for manufacturing, has appointed Vishal Sahay as President, with Yutak Kwok as VP Technology and Catherine Fiasconaro as VP Operations. The appointments reflect the company’s strategic growth as founder David Spencer transitions to CEO/Chairman, delegating operational authority to the new leadership team.

SpencerMetrics will demonstrate its CONNECT platform running live in partner booths at Printing United Expo 2025. The company will showcase real-time production monitoring at EMT International, UltimateTech, and VIDEK booths while unveiling a revolutionary AI-powered analytics layer that transforms production data into instant, actionable insights.

SpencerMetrics will exhibit at Printing United Expo 2025, demonstrating new CONNECT platform features including advanced vendor-agnostic integrations, piece-level tracking capabilities, and improved data visualization tools. These enhancements help print operations maximize performance excellence, optimize production efficiency, and drive revenue growth through data-driven insights and precise production monitoring.

SpencerMetrics will exhibit at Printing United Expo 2025, demonstrating new CONNECT platform features including advanced vendor-agnostic integrations, piece-level tracking capabilities, and improved data visualization tools. These enhancements help print operations maximize performance excellence, optimize production efficiency, and drive revenue growth through data-driven insights and precise production monitoring.

SpencerMetrics LLC today announced its sponsorship of the 2025 Inkjet Summit. This exclusive, invitation-only event brings together senior executives and industry experts to explore the latest advancements in inkjet technology and implementation strategies and focuses on five key application segments: Commercial Printing, Direct Mail, In-plant, Publishing, and Transactional Print.